Conditions d’utilisation

Welcome to BazarSmoza. By placing an order on our website, you agree to these terms.

1. Handmade Products

Our products are mainly handmade. Small variations in color, texture, finish, or dimensions are natural and make each piece unique.

2. Orders

Please check your order details carefully, including your shipping address, dimensions, color, and product specifications. Once your order is confirmed, we begin preparing or making your item.

3. Custom & Made-to-Order Items

For custom or made-to-order products, we confirm the details with you before production. These items are prepared specifically for your order.

4. Payment

Payment is required before your order is prepared or shipped. Available payment methods are shown at checkout.

5. Shipping

We ship internationally using professional shipping companies. Delivery times may vary depending on the destination and shipping conditions. Please provide a complete and accurate delivery address.

6. Customs & Taxes

Depending on the destination and shipping method, customs duties or local taxes may apply. Any charges not included at checkout may be the responsibility of the customer.

7. Damaged Items

If your order arrives damaged, please contact us as soon as possible with photos of the product and packaging. We will work with you to find the best solution.

8. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy available on our website.

9. Customer Support

If you have any questions about our products, orders, or shipping, please contact us. We are always happy to help and provide you with a safe and pleasant shopping experience.