Politique de remboursement

At BazarSmoza, every piece is carefully handmade and prepared with attention to detail.

Because our products are handmade and often made to order, returns are generally not accepted for changes of mind or incorrect measurements.

However, your satisfaction is important to us. If your order arrives damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery with photos of the item and packaging. We will work with you to find the best solution, such as a repair, replacement, or refund when applicable.

We carefully package every order to ensure it arrives safely and securely.

Natural variations in color, texture, finish, and small handmade imperfections are part of the unique character of Moroccan craftsmanship.

We are always happy to assist you and make sure you have a positive experience with BazarSmoza.

Return Address:

BazarSmoza

Bayt Elkhayr, Imm R1, Appt 15

Marrakech, Morocco